I need a service
Tell us what needs to get done, where the project is located and the basic details that help explain the request.
Start a service request →
Nationwide Service Requests
Call 888-879-7088
Contact HelpPair
Get to the right place faster.
Whether you need help starting a service request, have a provider question, or need general support, choose the path that best matches what you’re trying to do.
Choose your path
Different questions deserve different starting points.
HelpPair separates the most common needs so customers and providers can get where they need to go with less back-and-forth.
I’m a service provider
Learn about joining the network, provider expectations, service areas, lead opportunities and account access.
Go to provider resources →I have another question
For account, policy, partnership, privacy or general support questions, send a message with enough detail for us to understand the issue.
Contact HelpPair →Before you send
Give us the context that helps.
A useful message makes it easier to understand what you need without making you repeat the same information later.
1
Choose the right topic
Select whether your message is about a service request, provider account, billing or lead question, privacy, partnership, or something else.
2
Include useful details
Add the name or email connected with the request or provider account, plus any relevant project or issue details.
3
Protect sensitive information
Do not include passwords, full payment-card numbers, or other unnecessary sensitive information in your message.
Send HelpPair a message
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Need help finding a service provider?
For a new project, the fastest path is usually a structured service request rather than a general support message.
Start a service request →Already have a provider account?
Use Provider Login for account access. If the issue is specific to your account, include the business name and account email when contacting support.
Open Provider Login →Contact FAQ
Know where to start.
Use the Start a Request page. It is designed to collect the project details that can help participating providers understand what you need.
Use the For Providers page if you want to learn about joining the network. Existing providers can use Provider Login for account access.
HelpPair can answer questions about the marketplace and its processes. Independent providers are responsible for their own estimates, pricing, agreements, scheduling and services.
Include the business name, the email associated with the provider account, the general issue and any relevant lead or transaction context. Do not send passwords or full payment-card information.
Use the Privacy Policy, Terms of Use, Provider Agreement and Lead Purchase & Credit Policy links in the global footer for the applicable platform rules and disclosures.
Have a project that needs to get moving?
Skip the general contact form and start with a structured service request.